Privacy Policy

1. Introduction

This Privacy Policy explains how Coory & Associates Pty Ltd ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our subscription services for "The Other Side" podcast ("the Service").

By subscribing to "The Other Side," you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect the following types of information from subscribers:

a. Personal Information

Name
Email address
Shipping address (for delivery of physical items, such as the coffee mug)
Payment information (credit card details or payment service provider information)

b. Non-Personal Information

Browser type and version
Device type and operating system
IP address and general location information

3. How We Use Your Information

We use your personal information for the following purposes:

Subscription Management: To provide you with access to subscription benefits, including early access to shows, Q&A sessions, and behind-the-scenes content.
Payment Processing: To process and manage your subscription fees.
Shipping: To deliver any physical items, such as "The Other Side" coffee mugs.
Communication: To send you important updates regarding your subscription, the show, new episodes or segments and changes to our terms, or other relevant information about the Service.
Improvement of Services: To monitor and improve the Service, and ensure a better user experience.

4. How We Share Your Information

We respect your privacy and will not sell, rent, or disclose your personal information to third parties, except in the following situations:

Service Providers: We may share your information with trusted service providers (such as payment processors or shipping companies) to help us operate the Service.
Legal Compliance: We may disclose your information if required by law or in response to legal processes, or to protect our rights, property, or safety.
Business Transfers: In the event of a business merger, sale, or reorganization, your information may be transferred as part of the transaction.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of encryption, secure payment processing, and restricted access to personal data.

However, no method of transmission over the Internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You may request access to the personal information we hold about you.
Correction: You may request corrections or updates to your personal data.
Deletion: You may request the deletion of your personal information, subject to certain legal or operational limitations.
Unsubscribe: You may opt out of receiving communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.

7. Retention of Personal Information

We will retain your personal data for as long as necessary to provide the Service and to comply with legal obligations. If you cancel your subscription, we will securely delete or anonymize your data in accordance with applicable laws.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about how you use the Service and to enhance your experience. You may control the use of cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of the Service after any updates indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@othersideaus.com